Personal Data Protection

This Website is Owned by:

CVR no. 37473987

Dorte Ravn – Love Coach (formerly known as tappingcoach.dk), Parkvej 32, 7500 Holstebro

Contact information: Phone: 30 32 72 99, email: info@dorteravn.dk

I will always handle your personal information securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation and the Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when this purpose is fulfilled or no longer relevant.

You Have the Following Rights under the GDPR Law of may 25, 2018:

  • To be informed when your personal data is processed
  • To access the information being processed
  • To have inaccuracies corrected
  • To have information deleted (be forgotten) after the end of your program, when you wish

Your information remains confidential and in my custody until it is deleted after the end of your program. If you wish for it to be deleted earlier, you have the obligation to notify me. It will then be deleted immediately.

Data Controller:

I have approved agreements with the companies I use for email systems, newsletters, website, and accounting:

  • Eurouno.com – hosting of website and email system
  • One.com – hosting of www.tappingcoach.dk, which was my old website.
  • Mailchimp newsletter
  • Billy Accounting
  • Stripe payment system

I use antivirus on all my digital devices that process personal information. Only I have access to your personal information.

Cookie Pop-Up

This site uses cookies to customize content and ads as well as to analyze traffic. I also share information about your use of the website with my social media, advertising, and analytics partners. My partners combine this data with other information you have provided or that they have collected from your use of their services. You consent to cookies if you continue to use the website. If you do not want cookies, you are welcome to disable them in your browser or leave the site.

When you say “ok” to cookies, you agree that I can use your data for the following:

  • knowledge about your visit
  • marketing of dorteravn.dk and related products on digital platforms
  • your visit pattern on dorteravn.dk (formerly tappingcoach.dk)

I use online marketing on Facebook and have a Facebook pixel installed.

Newsletter:

When you sign up for my newsletter, you can unsubscribe at any time. There is a link at the bottom of the newsletter where you can manage your subscription.

By agreeing to receive my newsletter, you also agree that I may tell you about my products, lectures, workshops, etc.

I never share or sell your email address.

Sources:

I have obtained your information:

  • Directly from you via my website’s newsletter signup or newsletter signup elsewhere on the internet, e.g., Facebook.
  • Directly from you in connection with the purchase of products or services.
  • Mailchimp and Facebook

Processing Basis:

It is necessary for me to have this information because of:

  • my legitimate interest in marketing my products
  • So I can comply with a legal obligation, e.g., in accordance with the Accounting Act.

Consent Declaration:

When you contact me via my contact form, you simultaneously give me consent to process your personal information.

When you sign up for my newsletter, you simultaneously give consent for me to have your data until you unsubscribe.

When you contact me to book an individual program, you simultaneously give me consent to have your name, mobile number, and email address for billing purposes.

How I Protect your Data:

I have experience that it is safe to send emails to info@dorteravn.dk, as I use a reputable email platform. However, emails are generally not considered a secure medium for communication. Therefore, you should be aware that when you send an email, it is at your own risk.

You should also be aware of what information you send to me if you think the content is too personal.

Never write your social security number, names of family members, etc.

What I Store:

  • Name, phone number, and email address. I delete emails and text messages after the end of a program after a minimum of 3 months or upon direct request.
  • Information required for accounting purposes according to current legislation is stored as required for 5 years.

I keep your personal information as long as necessary for the purposes mentioned:

  • In connection with newsletters: As long as consent to receive marketing has not been withdrawn, and I am not obligated to store personal information in connection with a legal obligation.
  • In connection with the purchase of services or products: I will store your personal information for up to 6 years after the end of the customer relationship in accordance with the Accounting Act, unless there are special reasons to store the information for a longer period.
  • Generally, personal information regarding general inquiries from non-registered customers will be deleted after 1 year, unless there are special reasons to store the information for a longer period.

Record-keeping Obligation:

Since I do not have a record-keeping obligation, I do not keep records of your sessions.

Information, Objection, Amendment, Data Portability, and Deletion:

You can always contact me to find out what personal information I have about you.

This can be done by contacting: Dorte Ravn, info@dorteravn.dk

If there are errors in the information I have about you, you can always ask to have them corrected so I have the correct information, just as you have the right to receive the information in a standard format (data portability). If you wish to make changes or request data portability, you are also very welcome to write to me at the above email address.

If you no longer want me to process your personal information, or if you want me to limit the processing of your personal information, you can also send me a request to the above email address.

If you wish to withdraw your consent to the processing of your email address in connection with sending newsletters and marketing, you can do so at any time by clicking on a link in the individual newsletter.

If you wish to complain about “Dorte Ravn – Love Coach’s” processing of your personal information, this can be done to: Datatilsynet, Borgergade 28,5, 1300 Copenhagen, tel. 33 19 32 00 and email: dt@datatilsynet.dk

Further Questions:

If you have any questions regarding the above, you are welcome to send your questions to info@dorteravn.dk

With me, you are in safe hands.